Compass

John Hancock UL13 (In Force) Admin Update (8/5/16)

Recently John Hancock informed us that there was an administrative issue with respect to policy printing for in force UL13 business that may affect a very few select policies.  As a result, letters may be sent to policy owners of this particular policy version and we simply wanted to give you advance notice.   

This error does not impact policy crediting rates or COI rates but it could impact DEFRA corridor requirements which the company would adjust as needed to avoid any DEFRA violation.  Bottom line, this is not a problem, but we simply didn’t want you taken by surprise if your client receives a letter and gives you a call.  Feel free to contact our sales team if questions arise and thanks again for your confidence in Underwriters Brokerage Service.